Responder Support Services

Building Safer, Healthier Communities

At The Lincoln Center for Family and Youth (TLC) we equip law enforcement and first responders with the tools to better serve their communities, and care for themselves.

Julie and Nicole with Coatesville Officers
Nicole_Brain Scan

Training Programs

Trauma-Informed Trainings

Our trainings help responders understand trauma, improve de-escalation, and respond with empathy.

  • Learn the biology of trauma
  • Learn trauma response strategies
  • Reduce risk in high-stress interactions
  • Increase officer retention

Customized Training Options

We design every training to your department's needs.

  • 1-day or multi-day workshops
  • In-person or virtual delivery
  • Flexible topics for officers, dispatchers, or community partners
Nicole_Officer Resilience Training_Standing

Officer Wellness and Resilience

We provide tailored wellness programs to address stress, fatigue, and burnout in high-risk roles.

  • Embedded licensed clinicians for on-site support
  • Critical Incident Stress Debriefings (CISM)
  • Wellness assessments and referrals

Sample Training Topics

Crisis Response & De-Escalation Level I and II

Understanding non-verbal cues
De-escalation strategies
Documentation and officer wellness

Organizational Wellness Workshops

Burnout and vicarious trauma
Resilience-building strategies
Creating healthy team cultures

Trauma-Informed Leadership

 

Leadership skills that support mental health
Communication and supervision best practices

What Are Departments Saying?

"TLC has been a remarkable partner in trauma-informed training for law enforcement. Their material helps officers better understand those we serve."

 

Lieutenant Ollis, Coatesville, PA

"Thank you for your compassion and commitment. You’ve made a real difference for our officers."

 

Chief Eckman, Valley Township, PA

"TLC's co-responder program is setting a new standard for police and community care."

 

Chief Myrsiades, Plymouth Township Police Dept.

"This training is eye opening and helps you think and approach situations differently than before."

Police Sergeant - Lansdale Borough Police Department

Co-Responder Partnerships

Proven Impact of Co-Responder Models

  • Lower use of force and arrest rates
  • Decreased 911 calls
  • Improve crisis de-escalation and service referrals
  • Reduce ER transports and time spent per call
  • Increase satisfaction among officers and citizens

Co-Responder Partnerships

TLC embeds licensed mental health professionals directly into law enforcement and emergency response teams.

  • Joint response and follow up to behavioral health crises
  • Follow up on non-criminal police contact
  • Reduced officer stress and burnout
  • Stronger community trust and safety
Nicole_Standing Discussion w Officers

Ready to partner?

Contact:

Julie Knudsen, LCSW
610-348-6779
JKnudsen@TheLincolnCenter.com